THE TOURNAMENT OFFICE: Hotel Standard Contract Terms
Terms and Conditions
Property agrees to honor the rates, availability and other terms listed herein. Contracted block is exclusively retained by THE TOURNAMENT OFFICE, Inc up to the release date and Property may not knowingly place group/event participants at Property through another rate code bypassing THE TOURNAMENT OFFICE, Inc block in an attempt to bypass the terms. Property shall direct all group/event bookings to event back to THE TOURNAMENT OFFICE, Inc.
If Property is unable to refer guest and accepts call-in reservations under contracted block, all guest names and confirmation numbers must be given to THE TOURNAMENT OFFICE, Inc for rebate compensation or must be made available to THE TOURNAMENT OFFICE, Inc representative upon request.
Unless cancelled by THE TOURNAMENT OFFICE, Inc, all Property rooms booked hereunder shall be held open for the guest's arrival until after midnight the morning following the scheduled arrival date. Each Property shall use reasonable efforts to accommodate guests arriving after such time, but shall not be obligated to do so. In the event a Property needs to relocate a customer due to overselling of the Property, Property agrees to use reasonable efforts to notify THE TOURNAMENT OFFICE, Inc and to locate, transport and provide relocated customers to reasonable alternative accommodations in the immediate area. Property will bear any additional expense for providing alternate accommodations to the relocated customer.
This Agreement will be subject to the laws of the United States with respect to the validity, interpretation, or performance, or of any rights or obligations of the parties, or of any litigation arising out of the breach or enforcement of this Agreement.
This Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors.
As per our mutual agreement and for tracking purposes, you should not book participants to this event directly.
Complimentary rooms offered
1 complimentary room night guaranteed for every 20 room nights booked
Cancellation 3 day(s) prior to day of arrival will result in a penalty of 1 night's room plus tax. Cancellation does not apply if team has to cancel due to the event canceling the tournament
Either party may terminate this agreement for any delay or default in performing hereunder if such delay or default is caused by Acts of God, Government restrictions, wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected. In the event of a cancellation by either party for the aforementioned conditions, neither party nor its customers will be liable for damages including, but not limited to cancellation fees or penalties agreed to by both parties.
No Party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature
Early departure fees are not allowed unless team breaks or leaves before minimum stay requirements above.
Noise Policy & Code of Conduct for Teams
We suggest that each team member and coach be given a "Code of Conduct" policy upon check in. Teams are responsible for all damages, early departure fees, and incidentals.
THE TOURNAMENT OFFICE, Inc suggests that each hotel use a noise policy for teams and do the following:
Under any circumstances, do not allow excessive noise or parties in your rooms or in public areas at any time. The hotel asks that the team be considerate to other guests and reduce the volume of radios, televisions and voice after 10:00pm.Hotel should require an onsite contact to be designated to receive calls from the hotel in order to inform them of any complaints of noise, or disturbances from the group. If group continues the disturbance then it might result in immediate eviction.
Hotel agrees to give planner points to THE TOURNAMENT OFFICE, Inc.
Marriott Hotels – 393 710 728
Hilton Hotels – 941 333 322
IHG Hotels – 108 604 459
No attrition or responsibility of rooms to THE TOURNAMENT OFFICE, Inc. All rooms must be released by hotel and responsibility of the hotel if THE TOURNAMENT OFFICE, Inc does not supply the rooming list to your property by the agreed cutoff deadline of the block.